Privacy Policy

1. Data controller

The controller of your personal data is:
Educazione Napoletana SRL
Rue du Mail 1, 1050 Ixelles, Belgium
Company number: BE 0735.553.572
Email: info@educazionenapoletana.be

2. Data we collect

Depending on how you use the site, we may collect:

• Takeaway order: name, email address, phone number, order contents and pickup time.
• Table booking: name, email, phone, date, time, number of guests and any notes.
• Contact form: name, email, phone (optional) and the message you send.
• Online payment: payment data (card, Bancontact) is processed directly by Stripe. We never receive or store your card details.

3. Purposes and legal basis

Your data is used solely to process your orders, bookings and requests (performance of a contract and pre-contractual steps) and to send you the corresponding confirmations. We do not use your data for advertising and never sell it to anyone.

4. Processors

To operate the site we rely on providers who process certain data on our behalf:

• Supabase (database hosting, EU): storage of orders and bookings.
• Stripe: secure payment processing.
• Resend: sending confirmation emails.
• Google Maps: displaying the map on the Contact page (only after your consent).

5. Retention

We keep your data for as long as necessary for the purposes described above and to comply with our legal obligations (notably accounting). After that, it is deleted or anonymised.

6. Your rights

Under the GDPR, you have the right to access, rectify, erase, restrict and object to the processing of your data, as well as the right to data portability. To exercise these rights, write to us at info@educazionenapoletana.be. You may also lodge a complaint with the Belgian Data Protection Authority (APD/GBA), Rue de la Presse 35, 1000 Brussels.

7. Cookies

To learn more about the cookies we use, see our cookie policy.